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The "Go back one page" button on the Navigation toolbar doesn't work on certain web pages.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

sangu088
sangu088
more options

Issue

Firefox is having problems with certain web sites

Description

The "Go back one page" button on the Navigation toolbar doesn't seem to work on certain pages. On clicking this button, the focus stays on the same page and does not move to the previous page. The previous page does not appear even in the right-click context menu of the Back button. However, I am able to go back one page using Internet Explorer.


URL of affected sites

http://justdial.com/ http://southernrailway.gov.in/sr/indexhome.jsp

Troubleshooting information

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Kaspersky URL Advisor
       9.0.0.736
       true
       linkfilter@kaspersky.ru

       Java Console
       6.0.14
       true
        

       Java Console
       6.0.17
       true
        

       Java Console
       6.0.20
       true
        

       McAfee SiteAdvisor
       3.1
       true
        

       Java Quick Starter
       1.0
       true
       jqs@sun.com

       Download Accelerator Plus (DAP) extension
       9.4.0.5
       true
        

       Adblock Plus
       1.2
       true
        

       DownloadHelper
       4.7.3
       true
        

       FEBE
       6.3.3.2
       true
       {4BBDD651-70CF-4821-84F8-2B918CF89CA3}

       Flagfox
       4.0.6
       true
       {1018e4d6-728f-4b20-ad56-37578a4de76b}

       Lazarus: Form Recovery
       2.0.5
       true
       lazarus@interclue.com

       WeatherBug
       2.0.0.4
       true
       {3EC9C995-8072-4fc0-953E-4F30620D17F3}

       WOT
       20100503
       true
        

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       extensions.lastAppVersion
       3.6.3

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1276949273

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Plugins installed

  • -Office Plugin for Netscape Navigator
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Winamp Application Detector
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.0 r22
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Picasa plugin
  • Yahoo Application State Plugin version 1.0.0.7
  • 3.0.40818.0
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
== Issue == Firefox is having problems with certain web sites == Description == The "Go back one page" button on the Navigation toolbar doesn't seem to work on certain pages. On clicking this button, the focus stays on the same page and does not move to the previous page. The previous page does not appear even in the right-click context menu of the Back button. However, I am able to go back one page using Internet Explorer. == URL of affected sites == http://justdial.com/ http://southernrailway.gov.in/sr/indexhome.jsp == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Kaspersky URL Advisor 9.0.0.736 true linkfilter@kaspersky.ru Java Console 6.0.14 true Java Console 6.0.17 true Java Console 6.0.20 true McAfee SiteAdvisor 3.1 true Java Quick Starter 1.0 true jqs@sun.com Download Accelerator Plus (DAP) extension 9.4.0.5 true Adblock Plus 1.2 true DownloadHelper 4.7.3 true FEBE 6.3.3.2 true {4BBDD651-70CF-4821-84F8-2B918CF89CA3} Flagfox 4.0.6 true {1018e4d6-728f-4b20-ad56-37578a4de76b} Lazarus: Form Recovery 2.0.5 true lazarus@interclue.com WeatherBug 2.0.0.4 true {3EC9C995-8072-4fc0-953E-4F30620D17F3} WOT 20100503 true Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage browser.startup.homepage_override.mstone rv:1.9.2.3 extensions.lastAppVersion 3.6.3 network.cookie.prefsMigrated true places.last_vacuum 1276949273 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 == Plugins installed == *-Office Plugin for Netscape Navigator *6.0.12.448 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Winamp Application Detector *Default Plug-in *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *NPRuntime Script Plug-in Library for Java(TM) Deploy *Provides additional functionality on Facebook. See our web site for details. *Shockwave Flash 10.0 r22 *Adobe Shockwave for Director Netscape plug-in, version 11.5 *Picasa plugin *Yahoo Application State Plugin version 1.0.0.7 *3.0.40818.0 *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to open the right-click context menu of the Back button and see if you can go back further.

The current active entry in that list has a bullet in front of it. If you hover an entry in that session history list then it shows the direction by adding an arrow at the left. You can left click an item to open it in the current tab or middle-click or Ctrl left-click an entry in that list to open that link in new tab, just like you can with other links.