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Unable to setup email in Thunderbird

Thunderbird Send and receive email
Matt replied 22 hours ago
Ray Joseph
Ray Joseph

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Have you resolved your problem?

Ray Joseph
Ray Joseph Question owner

I have not resolved this.

Matt
Matt
  • Top 25 Contributor

My understanding is godaddy only offer exchange authentication and account, not IMAP, or you have to enable IMAP in office365. It certainly comes up often enough, but I have no experience with it whatsoever.

godaddy have a Thunderbird instruction page, have you referenced it? https://www.godaddy.com/en-au/help/add-my-microsoft-365-email-in-thunderbird-on-mac-and-windows-41563

The support forum also have an article on the exchange accounts that come with office265 here https://support.mozilla.org/en-US/kb/thunderbird-and-exchange

versions after 145 support the new account types, but the release channel will probably have the latest in this fast evolving area.

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