Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open a video, I cannot see or play the item.

  • No replies
  • 0 have this problem
  • 11 views
  • Open

I click on a video/reel to watch it. It opens a new page & everything looks good until the actual video/reel will not display and thus won't play.

I click on a video/reel to watch it. It opens a new page & everything looks good until the actual video/reel will not display and thus won't play.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.