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Cannot drag and drop/move folder out of "Trash"

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by Ed

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I accidentally dropped my "Bulk" folder in the "Trash" folder. When I tried to remove the folder, it refused to move!

  1. I tried ctrl + Z to undo the last action - failed
  2. I tried dragging and dropping - failed
  3. I tried right-clicking and choosing move - no such option - failed

I tried closing the program, reopening, and repeating steps 1-3 - failed I tried rebooting the computer and repeated steps 1-3 - failed

How can I move the folder back?

I accidentally dropped my "Bulk" folder in the "Trash" folder. When I tried to remove the folder, it refused to move! # I tried ctrl + Z to undo the last action - failed # I tried dragging and dropping - failed # I tried right-clicking and choosing move - no such option - failed I tried closing the program, reopening, and repeating steps 1-3 - failed I tried rebooting the computer and repeated steps 1-3 - failed How can I move the folder back?

All Replies (2)

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Update: It's still stuck there....

Helpful?

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If your account is set up as POP, see https://support.mozilla.org/en-US/questions/1287486. The updated instructions for opening the profile folder are:

- TB menu > Help > Troubleshooting Information

- under the Application Basics section next to Profile Folder, click 'Open folder'

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