Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Transfer all data including mailbox file names and all data from W 8.1 to W 11

  • 5 replies
  • 0 have this problem
  • Last reply by david

more options

Hi Thanks for providing this service. i have set up TB on new computer. i have followed the guide to transfer profile and local folder to new computer. I was expecting all the mailbox folders that I have saved emails etc. would have been transferred during that process. Please help with a step by step process to transfer these folders. Thank you john

Hi Thanks for providing this service. i have set up TB on new computer. i have followed the guide to transfer profile and local folder to new computer. I was expecting all the mailbox folders that I have saved emails etc. would have been transferred during that process. Please help with a step by step process to transfer these folders. Thank you john

All Replies (5)

more options

here is how i do it: - exit thunderbird on old PC - copy c:\users\<yourid>\appdata\roaming\thunderbird to external media (this assumes you use default installation) - on new PC, install thunderbird and exit - copy the backed-up thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing thunderbird folder - start thunderbird

Helpful?

more options

Thanks David got it sorted. There were a variety of confusing suggestions that I got lost in. variations of the normal procedures to transfer. But this simple process worked , and i learned something. Maybe your in the top 5 now. Thanks heaps. John

Modified by jomcca

Helpful?

more options

Helpful?

more options

Thanks again David I followed those instructions in, https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but it did not transfer all the saved folders and files. your short cut was perfect. Big thanks.

Helpful?

more options

I was glad to assist. Thanks for the kind words. :)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.