Can't sign into Google products because login defaults to deactivated Microsoft account.
When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.
All Replies (8)
This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.
Hi This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.
That was the first thing I tried, but Google support said it was a browser thing :(
What is the address of the Google page where you are being asked to "sign in with Microsoft"?
The full address (for Google Classroom for example) is https://login.microsoftonline.com/3d1b36df-8fb0-4123-90a0-8d6d0534b637/saml2?SAMLRequest=fVJNU8IwEL0743%2FI5N6WlgtmaB3UYWQGtSPVg7c0LDSQJjGbgv57Q5FRD3Lczdv3sdnx9UeryA4cSqNzmsYDSkALs5R6ndOXahqN6HVxeTFG3irLJp1v9DO8d4CehEmNrH%2FIaec0MxwlMs1bQOYFW0we5iyLB8w6440wipLZXU7NytZNA9zYdltrkGu7kXUoTL3daKGtUo1q5EZS8nqylR1szRA7mGn0XPvQGmTDaHAVZaMqzdgwY%2BnojZLyW%2BlG6mOCc7bqIwjZfVWVUfm0qHqCnVyCewzonK6NWSuIhWkP8iVHlLvQXnGFQMkEEZwPBm%2BNxq4FtwC3kwJenuc5bby3yJJkv9%2FHPzQJT4RFFWbwWAqkRb9b1sdzv5Z63jw%2FidPih36c%2FKIqvv%2FsEGV2VxolxSeZKGX2tw64Dzm860KMqXEt9%2F%2BrpXHad%2BQyWvVQ1mm0IORKwpKSpDiq%2Fj2OcDJf&RelayState=https%3A%2F%2Faccounts.google.com%2FCheckCookie%3Fcontinue%3Dhttps%253A%252F%252Fclassroom.google.com%252F%26service%3Dclassroom%26ifkv%3DAYZoVhdq7BDGL5bEHYSWjIeU98qMleFJMRJqjBzUfB2kWVi2UeKcZ7MnSACeBkHB07TpPRvXqg6OtA
That is not a Google address but a link to a Microsoft service.
Yes, when I type in the address to Google Classroom or Docs or anything it goes directly there. That's the problem, it doesn't give me an option or even any way to go back, just straight to Microsoft login.
Modified by aliahkatz
What address are you typing into where?
I'm typing the address "classroom.google.com" (or whatever google product) into the Firefox app on my phone. The same thing happens if I just look up "google classroom" and click the link that pops up.