Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This is vague, Thunderbird keeps stopping and not responding. I Shut off another com app from autocad, but problem still occurs.

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by Wayne Mery

more options

Thunderbird keep stopping and not responding. I stopped a com app in Autocad which helped but did not resolve problem. Also old mail files continue to down load when program is first open.

Thunderbird keep stopping and not responding. I stopped a com app in Autocad which helped but did not resolve problem. Also old mail files continue to down load when program is first open.

All Replies (2)

more options

All I can suggest it try the troubleshooting here https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

If you have an antivirus program scanning in the Thunderbird profile folder, that is the first thing to stop. It made my system unusable on an SSD drive. I found that helped.

Rebuilding the global index has also been known to offer improvement for some folk. Other simply turn of the global search and indexer in settings

While I have no real basis for this I would assume that disabling the integration option to allow windows to search mail probably would help as it removes the need to write a second copy of each email to the local disk.

I turned off the option in the windows file manager for the profile folder and it's children to allow the windows indexer access to the files. At the time that also helped, but that was with a much earlier version of Thunderbird on a platter disk.

All my actions have not ceased the periodic hangs and I continue to fluff about trying to end them. I have them to a simply annoying level, but I have been unable to end them entirely. Perhaps I need to disable the global indexer. Each time I look in the activity manager (on the tools menu) it is determining what messages to index.

more options

lico44

If you are still having difficulty, please post an update.