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account

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  • Last reply by Paul

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Is there any way I can recover my Firefox account, I had copied and pasted my recovery key but when I entered it I received a message it was invalid?

Is there any way I can recover my Firefox account, I had copied and pasted my recovery key but when I entered it I received a message it was invalid?

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Hi

Do you still have a cess to the email address that you have used for your Firefox Account?