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Error Message

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  • 1 has this problem
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  • Last reply by jsammc

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Receive the following error message "Server imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem."

Receive the following error message "Server imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem."
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Chosen solution

Try to reduce the "Maximum number of connections to cache" for the affected Yahoo account. The option is in Account Settings - Server Settings - Advanced. Mine is set to a value of 3, which works for Yahoo.

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Chosen Solution

Try to reduce the "Maximum number of connections to cache" for the affected Yahoo account. The option is in Account Settings - Server Settings - Advanced. Mine is set to a value of 3, which works for Yahoo.

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christ1,

Your solution to my issue worked wonderfully and I really appreciate your advice and solution.

Regards, jsammc