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New update has destroyed access to all sites normally accessed through links.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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Since installing via update, then deleting Firefox and installing it again, in Version 96 I get the following error on all sites I attempt to access through links:

Secure Connection Failed

An error occurred during a connection to gmail.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What does this error mean and how can I fix it. It seems to prevent any videos from loading or playing and the sites also from loading if they video links.

Since installing via update, then deleting Firefox and installing it again, in Version 96 I get the following error on all sites I attempt to access through links: '''Secure Connection Failed An error occurred during a connection to gmail.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…''' What does this error mean and how can I fix it. It seems to prevent any videos from loading or playing and the sites also from loading if they video links.

All Replies (1)

more options

You can try to disable DNS over HTTPS.

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also: