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bookmarks and username-passwords

  • 4 replies
  • 1 has this problem
  • 144 views
  • Last reply by presse3
  • Archived

presse3
presse3

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Hi, can you clarify whether this problem is on your iPhone/iPad (Firefox for iOS) or on your Mac (Firefox for desktop)?

In either case, have there been any major developments with your Firefox installation such as:

  • Uninstall/Reinstall
  • Automatic or manual update
  • Refresh or new profile created

Thanks.

For quick reference, this thread is: https://support.mozilla.org/questions/1342603

presse3
presse3 Question owner

maybe Automatic update

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Automatic update on an iPhone/iPad or on your Mac? If it's the Mac, a moderator can move this question to the Firefox for desktop board.

presse3
presse3 Question owner

macOS big sur 11.4