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Mozilla freezes computer

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

dawidcymerys2
dawidcymerys2
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After lastest update for win 10 when i tried to open mozilla it just completly froze my computer(and didn't open). Reinstaling it didn't help.

After lastest update for win 10 when i tried to open mozilla it just completly froze my computer(and didn't open). Reinstaling it didn't help.

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe mode with network support to see if that has effect in case other software (services/drivers) is causing problems.