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Downloading backup emails

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  • Last reply by Eanie

Eanie
Eanie
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Backed up Thunderbird emails but when came to install on a new Windows 10 it was empty. Windows 10 was corrupted so had to reinstall Windows with MS help. Reinstalled Thunderbird had same /Profile name/nnnnnnnn.default folder as previously.

New Windows program had folder Windows.old which contained the same default and included the emails presumably. Then Imported files from C:Windows.old but did not work and lost the *.default folder in the process and no new emails. Rather than try again, I would like some direction please.

PS I did not backup the Address book so hope the file is somewhere in Windows.old.

Backed up Thunderbird emails but when came to install on a new Windows 10 it was empty. Windows 10 was corrupted so had to reinstall Windows with MS help. Reinstalled Thunderbird had same /Profile name/nnnnnnnn.default folder as previously. New Windows program had folder Windows.old which contained the same default and included the emails presumably. Then Imported files from C:Windows.old but did not work and lost the *.default folder in the process and no new emails. Rather than try again, I would like some direction please. PS I did not backup the Address book so hope the file is somewhere in Windows.old.

Chosen solution

Hoorah I worked it out and restored the old emails and address book. Find 'Restoring to a different location'.

To open the Profile Manager I used the MS key + R then in the Run dialogue I entered thunderbird.exe -p with no " " marks.

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Eanie
Eanie Question owner
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Chosen Solution

Hoorah I worked it out and restored the old emails and address book. Find 'Restoring to a different location'.

To open the Profile Manager I used the MS key + R then in the Run dialogue I entered thunderbird.exe -p with no " " marks.