The latest Firefox 59.0.2 automatically removes ALL bookmarks when closed!
With the latest update 59.0.2 (64 bits), Firefox automatically removes ALL bookmarks when closed, and needs to be restored every time! Apparently when the software is closed, all bookmarks are automatically deleted, and a new empty backup file is created. Fortunately there are older versions of the bookmark saved, thus I can restore all the bookmarks from them. By checking the records, the first time this occurs was on April 5, 2018. That must be the date that the latest version of Firefox was automatically installed. Please correct this bug ASAP, as I now need to do the restore operation every time I open Firefox! I have complained this bug through the feedback system of Firefox, but I have received no response so far.
Chosen solution
I've had this happen before... Perhaps it's because of an add-on, or it could be other things. o.0
Maybe you could make a new profile and copy-over the passwords (logins) and your bookmarks?..:)
@https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
(Yeah, I get that it's no solution; but, I think that it's not a bug. :))
EDIT: Interesting, there are a bunch of topics around:
- https://www.startpage.com/do/dsearch?query=firefox+deletes+all+bookmarks+on+update
- https://duckduckgo.com/?q=firefox+lost+bookmarks+on+update
- https://www.google.com/search?q=firefox+deleted+bookmarks+on+update
All Replies (3)
Chosen Solution
I've had this happen before... Perhaps it's because of an add-on, or it could be other things. o.0
Maybe you could make a new profile and copy-over the passwords (logins) and your bookmarks?..:)
@https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
(Yeah, I get that it's no solution; but, I think that it's not a bug. :))
EDIT: Interesting, there are a bunch of topics around:
Modified by nostromov
Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit
If you use Sync then best is to disconnect Sync temporarily during troubleshooting.
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
- use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
- http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
The integrity check did reveal that my database is corrupted. I finally adopted the solution of creating a new profile using the Profile Manager and it did the trick. However, I need to reformat my browser and re-add all the addons to make it just like before. Thank you both for your suggestions! Appreciate it.