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My thunderbird e-mail crashed yesterday. I tried all day to fix it no luck. can I have some client support?

christ1 replied
madtrich

My e-mail stopped working yesterday. I checked with the server and messages are coming in on the server but not to my boxes. Can't send either. Worked with the server for a couple of hours and we couldn't solve the problem. It appears its something to do with thunderbird. Can someone help me?

My e-mail stopped working yesterday. I checked with the server and messages are coming in on the server but not to my boxes. Can't send either. Worked with the server for a couple of hours and we couldn't solve the problem. It appears its something to do with thunderbird. Can someone help me?

All Replies (1)

messages are coming in on the server but not to my boxes.

https://support.mozilla.org/kb/cannot-receive-messages

Can't send either.

What prevents you from sending messages?