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Getting the message "couldn't load xpcom"?

Thunderbird Troubleshooting
rozr replied
rozr
rozr

I'm getting the message in Thunderbird "couldn't load xpcom." The Microsoft site says XPCOM is Firefox, and to un-install and re-install Firefox, which I did. But I'm still getting that message in Thunderbird. I can't access any of my email files, and I want to retain the old inbox, etc., so I don't want to un-install and re-install if I can avoid it. Thank you.

I'm getting the message in Thunderbird "couldn't load xpcom." The Microsoft site says XPCOM is Firefox, and to un-install and re-install Firefox, which I did. But I'm still getting that message in Thunderbird. I can't access any of my email files, and I want to retain the old inbox, etc., so I don't want to un-install and re-install if I can avoid it. Thank you.

All Replies (1)

rozr
rozr Question owner

I fixed it by re-installing Thunderbird, and the old inbox, etc., came back.