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List of folders has disappeared. Also I'm getting "sent" messages in my inbox.

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  • 1 has this problem
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  • Last reply by Zenos

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The list of folders, normally on the left of the screen, has disappeared. I cannot figure out how to make it display again. When I send a message, a copy appears in my inbox. Formerly it went to SENT and still does, I think. I have gone to ACCOUNTS but there is no SENT folder listed. Help.

The list of folders, normally on the left of the screen, has disappeared. I cannot figure out how to make it display again. When I send a message, a copy appears in my inbox. Formerly it went to SENT and still does, I think. I have gone to ACCOUNTS but there is no SENT folder listed. Help.

Chosen solution

Press alt or F10 to make a menu appear across the top. In that menu, go to View|Layout and check that the "Folder Pane" checkbox is ticked.

If it is already ticked, try unticking it and re-ticking it.

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Chosen Solution

Press alt or F10 to make a menu appear across the top. In that menu, go to View|Layout and check that the "Folder Pane" checkbox is ticked.

If it is already ticked, try unticking it and re-ticking it.