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Firefox crashes when computer is asleep.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by philipp

nrosenstein
nrosenstein
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I have completely removed all components and reinstalled with no add-ons. Firefox crashes when computer goes to sleep. Otherwise works as expected.

Using new 15" MBP and OS 10.12 Sierra.

I have completely removed all components and reinstalled with no add-ons. Firefox crashes when computer goes to sleep. Otherwise works as expected. Using new 15" MBP and OS 10.12 Sierra.

All Replies (2)

FredMcD
FredMcD
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What's your computer system and Firefox version?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
philipp
philipp
  • Moderator
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hi, this may be a new crash signature apparently related to new mac hardware. this has no fix yet, but is currently being investigated in bug 1320048 - so you might want to follow along there as well...