Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My folder and sub folders are not showing my emails but they are there

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

When I look at one of my account folder I get a red background only. If I run the repair folder on the main folder and/or the sub folders, I can see the emails but the repair only lasts while I have the folder open and all folders and sub folders for that account are affected. My other accounts are fine.

When I look at one of my account folder I get a red background only. If I run the repair folder on the main folder and/or the sub folders, I can see the emails but the repair only lasts while I have the folder open and all folders and sub folders for that account are affected. My other accounts are fine.

All Replies (1)

more options

try disabling your anti virus from scanning the Thunderbird profile folder. https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored