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How do I install Thunderbird on Windows 10? It keeps failing--file won't open.

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  • Last reply by Wayne Mery

SuMo Bot
SuMo Bot

I have downloaded files for both Thunderbird 38 exe and application files). Neither worked. In both cases, when I click on the application file, I get a message that it can't open/run on this system, "this app can't run on your PC". I also got other error messages, including that the file can't open

I have downloaded files for both Thunderbird 38 exe and application files). Neither worked. In both cases, when I click on the application file, I get a message that it can't open/run on this system, "this app can't run on your PC". I also got other error messages, including that the file can't open

Chosen solution

Please install from https://www.mozilla.org/en-US/thunderbird/

If that fails, please post a screen shot of what you see https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Wayne Mery
Wayne Mery
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Chosen Solution

Please install from https://www.mozilla.org/en-US/thunderbird/

If that fails, please post a screen shot of what you see https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

SuMo Bot
SuMo Bot Question owner

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