"Download" gray box popup showing up in Shaw webmail application only when using Firefox.
Lately a gray popup box that states "download" appears when I am sending a message on Shaw's webmail. It appears over top of the font menu when the cursor is placed over it. I haven't clicked on it but I have looked at the string of crap that it contains...here it is.
isamt://cGFnZVVybD1odHRwczovL3dtLW4uZ2xiLnNoYXdjYWJsZS5uZXQvemltYnJhL21haWwjMi1XUy1HVUVTLWNvb2tpZXM9Wk1fQVVUSF9UT0tFTj0wXzZkM2VjN2EwZmE4ODIwYjlmODRiMTE3MDRkNzIxOGQwMDI1YzlkMTZfNjk2NDNkMzMzNjNhNjY2NDM5MzI2MTY2MzU2MzJkNjE2NjM1MzcyZDM0NjE2MzY0MmQ2MTM5MzgzMTJkMzQ2NjYyNjQzODY2Mzg2NDMxMzIzNTM1M2I2NTc4NzAzZDMxMzMzYTMxMzQzMTM2MzkzMDM3MzEzNDMyMzgzODMzM2I3NDc5NzA2NTNkMzYzYTdhNjk2ZDYyNzI2MTNiOyBKU0VTU0lPTklEPTFvZGRkZ3dpejFwdmk=
What is this and why is it only happening in Firefox? It doesn't occur with other browsers. How do I get rid of it? I erased all of my history and cache, deleted Firefox and then downloaded a fresh version of Firefox but it still shows up??
Chosen solution
Do you have iTube Studio ?
Read this answer in context 👍 0All Replies (5)
Try to boot your Mac in Safe Mode.
*Starting up in Safe Mode: http://support.apple.com/kb/HT1455
The reboot with Safe Mode didn't work. This is an issue with just Firefox and I have discovered that it isn't just with Shaw email where the "download" box shows up. This is definitely a Firefox related virus of some kind. I have switched over to Safari and no issues.
Chosen Solution
Do you have iTube Studio ?
No, I don't have that program installed.
cor-el said
Do you have iTube Studio ?
Hello cor-el,
I thought that I didn't have iTube Studio installed but I was able to find it as an extension. Once I deleted it, the problem disappeared!
Great advise and assistance!!
Thanks!