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Firefox stops

Firefox for Android Troubleshooting
guigs replied 12 years ago
KiloPopa44
KiloPopa44

I can be browsing anything and I will get a a message : Unfortunately Firefox has stopped working ok. Then it's got a cancel or ok choice tabs well it won't cancel out and it's not ok at all. Is there a fix for this? My device is a Samsung Galaxy Note 3 and my provider is AT&T. Please help me and the others that need our browsers to work when we turn them on till we turn them off instead of crashing at the most important part of searches or trying to find or do something that's important the end user. Please fix the fox so he can do what he's meant to! What does the fox say?

I can be browsing anything and I will get a a message : Unfortunately Firefox has stopped working ok. Then it's got a cancel or ok choice tabs well it won't cancel out and it's not ok at all. Is there a fix for this? My device is a Samsung Galaxy Note 3 and my provider is AT&T. Please help me and the others that need our browsers to work when we turn them on till we turn them off instead of crashing at the most important part of searches or trying to find or do something that's important the end user. Please fix the fox so he can do what he's meant to! What does the fox say?

All Replies (1)

guigs
guigs

Hi KiloPopa44, Two questions, do you have any add ons installed or do you have any virus scanners on the phone? And are there any crash reports on the about:support page? If so, can you please copy and paste the report ids in a responding post?

Thank you.