Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There was a problem including the file images.asp in your message. Why?

  • 4 replies
  • 3 have this problem
  • 118 views
  • Last reply by rajahmon

more options

When I paste web info that includes images I get this message and if I continue the message is sent without the images. This has been going on for several months. Forwarding messages with images gets the same message and the images are not sent. This used to work. WLM has no problem with the same data.

When I paste web info that includes images I get this message and if I continue the message is sent without the images. This has been going on for several months. Forwarding messages with images gets the same message and the images are not sent. This used to work. WLM has no problem with the same data.

All Replies (4)

more options

The file images.asp is not an image, it is an active server page script. Perhaps to problem is your trying to send non image content.

more options

Also when I paste a web page such as from PCWorld and it has images I get the following message:

There was a problem including the file duckduckgo-new-china-100266741-large.png in the message. Would you like to continue sending the message without this file?

more options

when you paste a web page... perhaps pcworld are sick of people pirating their images and lock them from paste

When you copy and paste a page, the text and all the images (they are separate files) are written to your temp folder. Some anti viru programs can cause isses with including image files from the temp folder.

more options

When I paste a page from PCWorld into my write window it is all there. I get the error when I send. The same scenario with WLM works fine. This only started with TB several months ago. My TB profile has been around for years thanks to Mozbackup. How could I get my Local Folders backed up then build a new TB from scratch and then import the Local Folders? All the other folders would take care of themselves Since my computers are all using IMAP.