Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

crashes

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao the-edmeister

more options

When I try to open Firefox it crashes. I am not able to open it in safe mode and have tried uninstalling and reinstalling. Here is the crash ID:bp-02e3bf53-1b75-42ea-ae52-15a3a2130328

Is there anything else I can try to get firefox up and running again.

When I try to open Firefox it crashes. I am not able to open it in safe mode and have tried uninstalling and reinstalling. Here is the crash ID:bp-02e3bf53-1b75-42ea-ae52-15a3a2130328 Is there anything else I can try to get firefox up and running again.

All Replies (1)

more options

Might be related to Windows update KB2670838.

https://bugzilla.mozilla.org/show_bug.cgi?id=819028#c16
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.)
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html