Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not open - gives an XULRunner error

  • 2 odgovori
  • 24 ima ovaj problem
  • 23 views
  • Posljednji odgovor poslao cor-el

more options

I am getting the XULRunner error. I did a "clean install" of the latest version and am still getting the following error: >XULRunner >Error: Platform version '11.0' is not compatible with >minVersion >= 12.0 >maxVersion <= 12.0

What do I do now?

I am getting the XULRunner error. I did a "clean install" of the latest version and am still getting the following error: >XULRunner >Error: Platform version '11.0' is not compatible with >minVersion >= 12.0 >maxVersion <= 12.0 What do I do now?

All Replies (2)

more options

Are you using Windows XP SP1 or SP2 ??

Check and tell if its working.

more options

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox. Other security software may have similar features to prevent Firefox from updating files properly.

See also: