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Can't select a download dir

  • 6 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Morbus

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From the Tools - options menu and the general tab, clicking on browse in the downloads area cause an error: Error: uncaught exception: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIDownloadManager.defaultDownloadsDirectory]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://browser/content/preferences/main.js :: anonymous :: line 353" data: no]

This happened

Every time Firefox opened

All Replies (6)

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Hello François.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

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No this does not solved the probleM : starting in safe mode with all addons disabled and default properties does not change anything


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Have you tried to reinstall Firefox? Uninstall it first, then install it. No data will be lost.

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Removing and installing firefox again does not change anything

I have an error message (in the error console) when the freshly installed firefox has started

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.clearUserPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://dotnetassistant/content/bootstrap.js :: BootStrapDotNetAsssitantExtension :: line 52" data: no]

I had also this behaviour before.

I don't have this in safe-mode. But the orginal problem remains anyway in both mode


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I don't think I can help you with this :\ Hopefully someone will know what to do.

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Did you delete all of your set preferences?

C:\Documents and Settings\%USERNAME%\Application Data\Mozilla\Firefox

I recommend backing it up first, then deleting the entire Mozilla or Firefox Folder, then launching Firefox.

Might have to do this: Uninstall Delete Folder Reinstall Launch FF