Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to enter Thunderbird account

  • 1 odgovor
  • 0 ima ovaj problem
  • Posljednji odgovor poslao christ1

Radostina Vatova
Radostina Vatova
more options

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to put a new password also so how I am supposed to use Thunderbird again. I can do that with roundcube but Thunderbird does not give me access and to be honest I am a bit frustrated.

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to put a new password also so how I am supposed to use Thunderbird again. I can do that with roundcube but Thunderbird does not give me access and to be honest I am a bit frustrated.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You don't login into Thunderbird. You do login to your email provider's server via Thunderbird. Hence you cannot change your account password via Thunderbird. You'd have to login to your account via webmail, and change the password on the server. Thunderbird will prompt you for a password whenever one is needed. You can tell Thunderbird to remember your account password, so that you don't have to type it again and again.

Can you login to your account via webmail?

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.