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Antivirus

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I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

All Replies (1)

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Hi Celeste, are you having this problem on your Windows PC or on your Android device?

In some cases, you may simply be seeing ads in web pages based on deception: the pages don't know the security status of your computer, they just try to scare you into spending money.

In other cases, one of your add-ons could be generating the ads. In that situation, it's best to remove the add-on. The method differs between Android and Windows, so let us know what platform has the problem.

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