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Can't Change Designation from Junk to Not Junk

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Abrasrose
Abrasrose
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This week, for some reason, Thunderbird decided that emails from a specific email address are trash. I've been getting these emails for years with no problem. When I mark it as not junk, it goes to the inbox temporarily and then back to trash.

I set up a message filter to move them to inbox, but the same thing happened. So, I set up a message filter to move the messages to inbox after being marked as junk. No luck.

As a non-techie, it looks like somewhere inside Thunderbird I have to manually change the designation for that email address. How do I do that? If I'm wrong, very possible, what do I do?

I am using a 2017 MacBook Air using version 12.6.3.

Abra

This week, for some reason, Thunderbird decided that emails from a specific email address are trash. I've been getting these emails for years with no problem. When I mark it as not junk, it goes to the inbox temporarily and then back to trash. I set up a message filter to move them to inbox, but the same thing happened. So, I set up a message filter to move the messages to inbox after being marked as junk. No luck. As a non-techie, it looks like somewhere inside Thunderbird I have to manually change the designation for that email address. How do I do that? If I'm wrong, very possible, what do I do? I am using a 2017 MacBook Air using version 12.6.3. Abra