Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox android

  • 1 odgovor
  • 0 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao Paul

more options

- there is a confusion when defining the fiirst and second Login-address. First the 2nd address was rejected as already existing. Then I had trouble removing the first email-address. When I finally succeeded, the new 1st address was correctly displayed on termination. With the following registration however, again the former email-address is indicated as 1st address and the 2nd, (which should have been the first now), was rejected again Because of this state I also cannot synchronize and create a recovery code,

- there is a confusion when defining the fiirst and second Login-address. First the 2nd address was rejected as already existing. Then I had trouble removing the first email-address. When I finally succeeded, the new 1st address was correctly displayed on termination. With the following registration however, again the former email-address is indicated as 1st address and the 2nd, (which should have been the first now), was rejected again Because of this state I also cannot synchronize and create a recovery code,

All Replies (1)

more options

Hi Micheal

Just trying to clarify what is happening:

You set up a new account, could not set the desired email address as a secondary address, but found that the primary email address was the primary email address when you then closed the account.

You have then set up a second account with the primary address as the primary address and could not set the secondary address as desired..?

You do not need to set the secondary email address to be able to use Firefox Sync or create recovery codes.

It is likely that someone else (quite possibly with a typographical error) has already used your desired secondary email address in their own Firefox Account.