Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot connect Youtube.com and Goole.com

more options

Since yesterday, When I try to connect to YouTube and google, following error is displayed.

Did Not Connect: Potential Security Issue

I did some research and changed the about:config security.enterprise_roots. setting to enabled and Issue was fixed. But YouTube freezes when the setting is in the above mentioned state. I tried refreshing, reinstalling, remove and re instilling this far. A help is much appreciated. Thanks in Advance.

Since yesterday, When I try to connect to YouTube and google, following error is displayed. Did Not Connect: Potential Security Issue I did some research and changed the about:config security.enterprise_roots. setting to enabled and Issue was fixed. But YouTube freezes when the setting is in the above mentioned state. I tried refreshing, reinstalling, remove and re instilling this far. A help is much appreciated. Thanks in Advance.
Priloženi snimci ekrana

Izabrano rješenje

Try turning off the enterprise roots setting, and doing this instead:

No Proxy

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Select "No proxy" and click OK.

Any improvement?

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

Try turning off the enterprise roots setting, and doing this instead:

No Proxy

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Select "No proxy" and click OK.

Any improvement?

more options

The issue was resolved. Thank you very much