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Odd Download Issue

  • 1 odgovor
  • 1 ima ovaj problem
  • 16 views
  • Posljednji odgovor poslao cor-el

edmanwalkin
edmanwalkin
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I tried 3 times to download a software upgrade from a German Vendor. The download failed several times so I contacted the vendor's support and they said try another browser. I downloaded the upgrade with MS Edge but I still strongly prefer Firefox for browsing. I could not find any answers that fit this issue in your help. I have no trouble with other downloads or previous downloads from Celemony. The zip file was about 70 meg, I think I've downloaded bigger files before. No big rush on this but I am curious as to what went wrong.

I tried 3 times to download a software upgrade from a German Vendor. The download failed several times so I contacted the vendor's support and they said try another browser. I downloaded the upgrade with MS Edge but I still strongly prefer Firefox for browsing. I could not find any answers that fit this issue in your help. I have no trouble with other downloads or previous downloads from Celemony. The zip file was about 70 meg, I think I've downloaded bigger files before. No big rush on this but I am curious as to what went wrong.

Izabrano rješenje

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Odabrano rješenje

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.