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Searching HELP in Firefox

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OK, I hope you can help me. This is not exactly a problem because it may be due to my ignorance.

When I go to the "Get Help" screen for Firefox or Thunderbird the is a search area which allows me to search all the help articles. Problem is there are usually way too many possible answers.

I do not know how to limit the results.

Usually, the more you type the fewer responses. But with Mozilla's search the more I type the more I get.

Some sites use a Boolean symbol to limit responses (e.g. ^ for not). Some use all upper case to identify a Boolean request (e.g. NOT for not equal). I have tried both and they do not seem to work.

So, is there a way of limiting the search results in the Mozilla Help Search ?

Thank you for your help. I hope I explained this well enough to get a response.

Ray

OK, I hope you can help me. This is not exactly a problem because it may be due to my ignorance. When I go to the "Get Help" screen for Firefox or Thunderbird the is a search area which allows me to search all the help articles. Problem is there are usually way too many possible answers. I do not know how to limit the results. Usually, the more you type the fewer responses. But with Mozilla's search the more I type the more I get. Some sites use a Boolean symbol to limit responses (e.g. ^ for not). Some use all upper case to identify a Boolean request (e.g. NOT for not equal). I have tried both and they do not seem to work. So, is there a way of limiting the search results in the Mozilla Help Search ? Thank you for your help. I hope I explained this well enough to get a response. Ray

Izabrano rješenje

Hi Ray, try the Advanced Search: https://support.mozilla.org/search/advanced

Note: Knowledge Base = articles, Support Questions = this forum, Discussion Forums = support site operations.

The search logic still defaults to OR. To require multiple terms, either:

  • Phrase: "clear history when Firefox closes"
  • Multiple terms: yahoo + hijack
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Odabrano rješenje

Hi Ray, try the Advanced Search: https://support.mozilla.org/search/advanced

Note: Knowledge Base = articles, Support Questions = this forum, Discussion Forums = support site operations.

The search logic still defaults to OR. To require multiple terms, either:

  • Phrase: "clear history when Firefox closes"
  • Multiple terms: yahoo + hijack