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Can't train TB junk controls. Worst part is it marks anything with money, my bank, insurance co ect, as junk.Why

  • 3 odgovori
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao falcon

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Running Mac OS 10.13.6 on a MacBook, TB 68.5.0 . Iv'e been training controls for couple of months.

Thanks, Ed [email address]

Running Mac OS 10.13.6 on a MacBook, TB 68.5.0 . Iv'e been training controls for couple of months. Thanks, Ed [email address]

Izmjenjeno od strane Andrew

Izabrano rješenje

Matt,

Sorry for late reply to your answer. These addresses are in my address book. The emails are not going to Junk or spam folder, but are marked with junk/spam logo. I think you are correct its my providers spam filtering. I use g-mail and mac mail. I'm trying to correct now. G-mail seam to be ok but Mac mail is a little difficult. I may remove from Thunderbird and let it stand alone. Mac mail has different address.

Thank you, Ed

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Are any of these addresses in your address book? As a general rue once something is in your address book it is not ever considered junk mail.

You may also be dealing with your providers spam filtering. If your account is IMAP and mail is going into a folder named spam (Gmail use spam, Thunderbird use Junk) then that has nothing to do with Thunderbird and is the gmail spam filtering putting mail in that folder.

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Odabrano rješenje

Matt,

Sorry for late reply to your answer. These addresses are in my address book. The emails are not going to Junk or spam folder, but are marked with junk/spam logo. I think you are correct its my providers spam filtering. I use g-mail and mac mail. I'm trying to correct now. G-mail seam to be ok but Mac mail is a little difficult. I may remove from Thunderbird and let it stand alone. Mac mail has different address.

Thank you, Ed