Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

History not working despite correct privacy setting

  • 11 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao FredMcD

more options

1. History not saving despite putting in all the correct settings -- see pic 2. Bookmarks not showing up despite asking me to designate a name and a folder after pressing Command D

    I need to have either a working history or a working bookmarks

3. When I type in a URL, browser will not go there when I press "Enter/Return'. I have move the cursor over to the far right of the address bar and press the arrow --see pic -- wastes time. BTW, I typed in a lot of info here for the second time because after inputting it the first time, I clicked on "Automatically Add" to input trouble shooting info. I got an error message. Then, when I backtracked to this page, everything I had typed in was gone. Poof! I have a Mac with High Sierra 10.13.6. I have the 50.0 version of Firefox, because I am working on a project for the United States Coast Guard and the only way to make the CG system I am working on compatible with a MAC is by using nothing more recent than Firefox 50. And the pictures I referenced above are not loading but I can assure you I have the history setting set correctly according to your website's instructions.

1. History not saving despite putting in all the correct settings -- see pic 2. Bookmarks not showing up despite asking me to designate a name and a folder after pressing Command D I need to have either a working history or a working bookmarks 3. When I type in a URL, browser will not go there when I press "Enter/Return'. I have move the cursor over to the far right of the address bar and press the arrow --see pic -- wastes time. BTW, I typed in a lot of info here for the second time because after inputting it the first time, I clicked on "Automatically Add" to input trouble shooting info. I got an error message. Then, when I backtracked to this page, everything I had typed in was gone. Poof! I have a Mac with High Sierra 10.13.6. I have the 50.0 version of Firefox, because I am working on a project for the United States Coast Guard and the only way to make the CG system I am working on compatible with a MAC is by using nothing more recent than Firefox 50. And the pictures I referenced above are not loading but I can assure you I have the history setting set correctly according to your website's instructions.

Izabrano rješenje

Look at the third column.

FredMcD said

The places.sqlite file contains your History and Bookmarks.
And it looks like it is corrupted.
. . . Locate the above file. Then rename or delete it.
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (11)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

Thank you for your response. Results of Verify Integrity; > Integrity check + The database is sane > Coherence check - Unable to check database coherence Staying tuned...

more options

Is that all?

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

The browser should then create a new place.sqlite and recover your bookmarks from the backup files. Note: Your history is not backed up and will be lost.

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

more options

TY. I appreciate your taking the time to help out with this. The option in the right hand column for "Profile Folder" is "Show in Finder". Not sure what file I should delete. [see pic please] BTW, near as I can tell there is no undo option on this page. Next to every entry in this thread it says "Solved Problem"

more options

Odabrano rješenje

Look at the third column.

FredMcD said

The places.sqlite file contains your History and Bookmarks.
And it looks like it is corrupted.
. . . Locate the above file. Then rename or delete it.
more options
more options

How about I just uninstall Firefox and reinstall?

more options

Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

more options

Thank you. I solved this problem with deleting the places.sqlite file and restarting.

more options

Glad to help. Safe Surfing.