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How do I fix an intermittent TLS problem on my Mac 10.9 with Firefox 44

  • 3 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao DavidSeber

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I get TLS notification pages either when using a known link in my email or while in the process of selecting a link while already on a known website

I get TLS notification pages either when using a known link in my email or while in the process of selecting a link while already on a known website

All Replies (3)

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What kind of notifications to you get?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

There is security software like Avast and Kaspersky that intercepts secure connections and sends their own certificate or that incorporates special web shielding features that can block content.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • click "Advanced" to expand the error message
  • click "Add Exception" to open "Add Security Exception"

If this isn't possible then open "Add Security Exception" by pasting this URL in the location/address bar and paste the URL of the website (https://xxx.xxx) in it's location field.

  • chrome://pippki/content/exceptionDialog.xul

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate
    check who is the issuer of the certificate

You can see details like intermediate certificates that are used in the Detail tab.

Who is the issuer of the certificate?

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cor-el said

What kind of notifications to you get? TLS notices ob Firefox 44 Can you attach a screenshot? no
  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

There is security software like Avast and Kaspersky that intercepts secure connections and sends their own certificate or that incorporates special web shielding features that can block content.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • click "Advanced" to expand the error message
  • click "Add Exception" to open "Add Security Exception"

If this isn't possible then open "Add Security Exception" by pasting this URL in the location/address bar and paste the URL of the website (https://xxx.xxx) in it's location field.

  • chrome://pippki/content/exceptionDialog.xul

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate
    check who is the issuer of the certificate

You can see details like intermediate certificates that are used in the Detail tab.

Who is the issuer of the certificate?

Please try the following steps to troubleshoot your connectivity issues:

  • Please make sure that your internet connectivity

I do not run my own server. I have done all the steps below to no avail. I still keep getting intermittent TLS page notices on Firefox 44. I do not use a smart phone or have any other devices synced to my Mac 10.95



(Wi-Fi/ Mobile data) is turned on by going to the Settings menu.

  • Please certify that your APN and mobile settings are configured according to your carrier specifications.
  • Close all running applications by holding the HOME button and either tapping on the "x" or swiping the windows up.
  • If the Firefox Browser is having issues, try clearing cookies and cache:
    1. Open the browser and tap the tab in the upper right corner.
    2. The sidebar will open.
    3. Tap the sidebar gear gear button at the top to open the browser settings.
    4. Tap the Clear cookies and stored data button.
  • If the problem persists, please try restarting your device.
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None of these suggested "fixes" work. I still have intermittent TLS (temporary loss of service) notices when trying to use known links and/sites either from my email or while aready on a site in Firefox that calls for a link to be used in the middle of a process. I have a mac 10.9 and Firefox44