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I cannot get sound on Facebook, SoundCloud and some other sites.

  • 3 odgovori
  • 1 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao philipp

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If I use another browser, this is not an issue but Firefox is my main browser. Please help!

If I use another browser, this is not an issue but Firefox is my main browser. Please help!

All Replies (3)

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Yeah updated everything today and still not getting any sound :( normally pretty good with computers but can't figure this one out

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hi, in a similar topic it turned out that adware was palying a part in this problem: https://support.mozilla.org/en-US/questions/1045980 can you try the steps mentioned there as well?