সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Says I do not have permission to update to 4.0 for Mac OS - even though it's my computer and I'm the admin.

  • 1 উত্তর
  • 7 এই সমস্যাটি আছে
  • 5 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

I'm on Mac OS 10.6.7 on a new macbook pro. Trying to update to Firefox 4.0 but when I attempt to drag the update into my Apps folder, it says I do not have permission to update - even though it's my computer and I'm the admin. I've restarted the computer and reattempted, but it still did not work.

I'm on Mac OS 10.6.7 on a new macbook pro. Trying to update to Firefox 4.0 but when I attempt to drag the update into my Apps folder, it says I do not have permission to update - even though it's my computer and I'm the admin. I've restarted the computer and reattempted, but it still did not work.

All Replies (1)

more options

If you get an error message that you do not have sufficient permissions or if you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.