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Built-in VPN shows "VPN is unavailable - local laws and restrictions" - is this intentional for Iran?

Firefox VPN
Kiki replied 1 দিন আগে
mohammad1370arah
mohammad1370arah

Hello,

I use Firefox 159.0.1 (64-bit) on Windows 10 and I am signed in with my Mozilla account. The built-in VPN (IP Protection) feature worked for me before, but now the VPN panel shows this message:

"VPN is unavailable - Local laws and restrictions limit where you can use VPN."

I live in Iran. I understand that legal restrictions may limit where Mozilla can offer this feature, but I wanted to ask:

1. Is this restriction intentional for my region, or could it be a mistake with my account? 2. Is there any way to review my eligibility, or any plan to make the feature available in more countries in the future?

For reference: my monthly quota shows "50 GB of 50 GB left", there are no enterprise policies on my device, and my Firefox is fully up to date. Everything else works normally.

Thank you for your time and for all your work on Firefox.

Hello, I use Firefox 159.0.1 (64-bit) on Windows 10 and I am signed in with my Mozilla account. The built-in VPN (IP Protection) feature worked for me before, but now the VPN panel shows this message: "VPN is unavailable - Local laws and restrictions limit where you can use VPN." I live in Iran. I understand that legal restrictions may limit where Mozilla can offer this feature, but I wanted to ask: 1. Is this restriction intentional for my region, or could it be a mistake with my account? 2. Is there any way to review my eligibility, or any plan to make the feature available in more countries in the future? For reference: my monthly quota shows "50 GB of 50 GB left", there are no enterprise policies on my device, and my Firefox is fully up to date. Everything else works normally. Thank you for your time and for all your work on Firefox.

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Kiki
Kiki
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Mozilla Staff

Hi mohammad,

We recently discovered potential abuse of Firefox’s free built-in VPN by unauthorized third-party apps and temporarily disrupted access to investigate. Service has now been restored.

FYI, we're also running a holiday promotion with unlimited data for the Firefox built-in VPN users. The promotion is running from Nov 9 - Jan 31, 2026. You can check out this thread for more info. This means that once you made it work, you shouldn't be restricted with the 50 GB quota anymore.

Can you try again and see if it works now?

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