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Thunderbird lauches with No Response

Thunderbird App crash
wxie replied 4 দিনসমূহ আগে
George Miller
George Miller

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account.

Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload.

I have tried launching with Thunderbird -P and it only shows default account named default. 

- other places show 3 accounts with one having -release

--Users\myuserID\local\Thunderbird\profiles: 

   9qflpwnsdefault
   8593y64.default-release
   fsomy6as.default

--Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above.

I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result.

Any ideas on how I can get TB to load correctly and show me my emails?

Please let me know if you need additional information.

thank you, George

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account. Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload. I have tried launching with Thunderbird -P and it only shows default account named default. - other places show 3 accounts with one having -release --Users\myuserID\local\Thunderbird\profiles: 9qflpwnsdefault 8593y64.default-release fsomy6as.default --Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above. I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result. Any ideas on how I can get TB to load correctly and show me my emails? Please let me know if you need additional information. thank you, George
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

George Miller দ্বারা পরিমিত

All Replies (3)

wxie
wxie
  • শীর্ষ 25জন অবদানকারি

Could it be that you run out of memory or space?

George Miller
George Miller প্রশ্নের মালিক

Don't think so: 42 GB HDD free and 7(of 16 GB) free memory

wxie
wxie
  • শীর্ষ 25জন অবদানকারি

I suggest that you reinstall Thunderbird https://support.mozilla.org/en-US/kb/custom-installation-thunderbird-windows

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