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All passwords and bookmarks have disappeared.
Logged onto my laptop this morning, just like every other morning. Firefox opened as if I had never used the browser before. Asked that I sent up a new profile. Could not access my existing profile. I can't find files anywhere on my computer with the information. If I open any of the old Firefox folders, I get a new set-up. Is there anyway to recover my bookmarks and passwords? Not feeling like this is a very secure product right now.
Logged onto my laptop this morning, just like every other morning. Firefox opened as if I had never used the browser before. Asked that I sent up a new profile. Could not access my existing profile. I can't find files anywhere on my computer with the information. If I open any of the old Firefox folders, I get a new set-up. Is there anyway to recover my bookmarks and passwords? Not feeling like this is a very secure product right now.
All Replies (2)
Did you try to reboot the computer (possibly in Windows Safe Mode with network support) to see if that has effect?
Yes, I did. Several times. It didn't help.
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