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Opening Firefox

Firefox Performance and connectivity
Kiki replied
Edward Chase
Edward Chase

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with 

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with miniVersion >= 131.0. maxVersion <= 131.0. So What can I do to correct this? Ed

All Replies (1)

Kiki
Kiki
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Mozilla Staff

Hi Edward,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix.

Sorry about the inconvenience!