New York Times rejects login as suspected robot
I can log in to the New York Times using Safari without issue, no presentation of a prove-you're-human test, just a quick and easy login. But using Firefox I am always first presented with a prove-you're-human test, then a rejection of a following login attempt with explanation that I am suspected of being a robot. I've tried all the standard moves to avoid this problem, using troubleshooting mode, clearing caches, using minimal security settings--nothing changes the situation.
Any ideas of what might be causing this problem?
All Replies (2)
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click "Refresh Firefox" in the Troubleshoot Mode start window
- https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check the connection settings and check for possible issues with a Proxy or VPN service.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See also:
Thanks for your suggestions, cor-el. I've already tried all that you suggest, to no avail.