সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log into Amazon account in Firefox.

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা FredMcD

more options

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome.

Any help appreciated. Thanks.

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome. Any help appreciated. Thanks.

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}