When I try to open yahoo bookmarks (red button) on Firefox I get a "page not valid" or some otgher error message (works okay with Explorer.
I recently done an upgrade on my PC (can't remember what). since then I haven't been able to open or log in to my Yahoo bookmarks (red button on tool bar). I get a log in screen, but when I log in with my Yahoo ID and password, I get "This page expired" error message. I've gone the the help menu and reset my yahoo password, but it still won't let me log into yahoo bookmarks with Firefox. If i use Explorer, it works fine. I like Firefox, but I need to be able to access yahoo bookmarks.
All Replies (1)
Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Click the menu button
, choose History, and then Clear Recent History....
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back to us!
Thank you.