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I can no longer Print Shipping Labels on my Etsy site since downl;oading this new version. They just come out blank.

AnickasCottage
AnickasCottage
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It appears that many Etsy.com sellers are having the same problem...unable to print Etsy shipping labels with the new Firefox.....they come out Blank....HELP Please

It appears that many Etsy.com sellers are having the same problem...unable to print Etsy shipping labels with the new Firefox.....they come out Blank....HELP Please

All Replies (2)

philipp
philipp
  • Moderator
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hello, this is currently a bug in the integrated firefox pdf viewer that is investigated by our developers. in the meantime you could use a third-party pdf plugin like from adobe that you can enable in the firefox options > applications - scroll down and define the default action for the portable document format (pdf).

View PDF files in Firefox or choose another viewer

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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You do have the Adobe PDF plugin, but it is a couple updates behind. If Firefox blocks it, I recommend updating Adobe Reader or Adobe Acrobat from inside that product. Use the Help menu > Check for Updates.