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Firefox is running in the back ground, how can I turn it off to reinstall it?

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

pallenlafleur
pallenlafleur
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I tried to get into the save mode but Firefox still will not come up. I have uninstalled the program and reinstalled and still I can not get Firefox to come up on the screen. But when I shut down my computer it says it is running. It must e running the back ground. Please help me get Firefox working again. I think this is a Mozilla Problem because I did not install addons, etc.

I tried to get into the save mode but Firefox still will not come up. I have uninstalled the program and reinstalled and still I can not get Firefox to come up on the screen. But when I shut down my computer it says it is running. It must e running the back ground. Please help me get Firefox working again. I think this is a Mozilla Problem because I did not install addons, etc.

All Replies (2)

Aman Routh
Aman Routh
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Hello,

Can you please give us some more information about your problem, for doing so please see this article Use the Troubleshooting Information page to help fix Firefox issues


Moreover if Firefox does not start in Safe mode, does the Profile manager starts?? If yes, create a new profile and try starting Firefox in that profile.

Profile Manager - Create, remove or switch Firefox profiles


reply back to us

Modified by Aman Routh

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: