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firefox won't open new windows or upload video

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

JuMaGa86
JuMaGa86
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Firefox is starting to get on my nerves with this one. The program will be working fine and then suddenly stop opening new windows. For example, I'll take a quiz and want to upload my results to facebook. I'll click the button and instead of opening a new window for facebook, it does nothing. Another example: I'm taking an online course and if I click to upload a file, instead of opening a window, it does nothing. When I click the red X to close firefox, nothing happens. Also, the minimize, restore, and close window buttons no longer respond. I have to open my task manager and manually stop the process. I notice when I reopen the program, it offers to restore all of my tabs as well as windows that mysteriously never opened before. This has been going on for about a week now and it really is annoying. I also notice when this happens that firefox seems to be taking up an unusual amount of RAM on my computer. What gives?

I am using the most recent version of Firefox on a Dell PC and running the most recent version of Windows 7.

Firefox is starting to get on my nerves with this one. The program will be working fine and then suddenly stop opening new windows. For example, I'll take a quiz and want to upload my results to facebook. I'll click the button and instead of opening a new window for facebook, it does nothing. Another example: I'm taking an online course and if I click to upload a file, instead of opening a window, it does nothing. When I click the red X to close firefox, nothing happens. Also, the minimize, restore, and close window buttons no longer respond. I have to open my task manager and manually stop the process. I notice when I reopen the program, it offers to restore all of my tabs as well as windows that mysteriously never opened before. This has been going on for about a week now and it really is annoying. I also notice when this happens that firefox seems to be taking up an unusual amount of RAM on my computer. What gives? I am using the most recent version of Firefox on a Dell PC and running the most recent version of Windows 7.

All Replies (1)

guigs
guigs
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Hi JuMaGa86,

Thank you for your question. This sounds like a performance issue, please try these troubleshooting steps Firefox uses too much memory or CPU resources - How to fix

Then clear your cache and run the browser for a while to see if the performance improves. We look forward to your reply!