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Connection reset when accessing HTTPS through proxy

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  • 19 have this problem
  • 43 views
  • Last reply by alanbirtles

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Since upgrading to firefox 27 when trying to access https://www.birtles.org.uk I receive a connection reset or connection interrupted error. I am connecting through a proxy. Firefox 26 works correctly. I have tried on 3 different machines 2 windows and one Mac with the same results.

Since upgrading to firefox 27 when trying to access https://www.birtles.org.uk I receive a connection reset or connection interrupted error. I am connecting through a proxy. Firefox 26 works correctly. I have tried on 3 different machines 2 windows and one Mac with the same results.

Chosen solution

This may have been an issue with my employers proxy server, seems to be working correctly now

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setting security.tls.version.max to 1 or 2 fixes the problem. The server supports TLS 1.2. Monitoring the connection in wireshark firefox sends the client hello message and the server immediately closes the connection

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Same issue and resolution for me when I try to access https://mail.ntlworld.com. I'm also connecting through a proxy, have tried both of them available to me. It works fine using other browsers, just firefox causing issues.

Also on an unrelated note, https://support.mozilla.org/en-US/users/register keeps redirecting to the login page. Tried on multiple browsers, in the end had to use mobile to create an account.

Modified by rtyall

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Chosen Solution

This may have been an issue with my employers proxy server, seems to be working correctly now