Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message that Firefox profile has been disabled or is missing yet gives no hint of any way to fix this

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

cachouinard
cachouinard
more options

I've downloaded Firefox yet every time I try to open it I get the following message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. How do I find or load my "Firefox profile"?

I've downloaded Firefox yet every time I try to open it I get the following message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. How do I find or load my "Firefox profile"?

Chosen solution

Do you still have a default profile and is the profile as you see in the profiles.ini marked as Default=1 still present?

Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

See also:

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Do you still have a default profile and is the profile as you see in the profiles.ini marked as Default=1 still present?

Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

See also: